Privacy Policy
Your privacy is important to us. This policy explains how Coorbour Ltd collects, uses, and protects your personal information when you visit our website and use our services.
Information We Collect
At Coorbour Ltd, we collect various types of information to provide and improve our services to you. The information we collect falls into several categories:
Personal Information
When you create an account, contact us, or use our services, we may collect personal information such as your name, email address, phone number, and postal address. This information is provided voluntarily by you when you interact with our platform.
Usage Data
We automatically collect certain information about how you use our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring websites. This helps us understand user behavior and improve our services.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and improve our services.
Gaming Analytics
For users of our Games & Analytics services, we collect gaming-related data including game performance metrics, user engagement statistics, and behavioral patterns to provide personalized gaming experiences and analytics insights.
How We Use Your Information
We use the information we collect for various purposes, all aimed at providing you with the best possible experience and service:
Service Provision
To provide, maintain, and improve our gaming analytics services, ensure proper functionality of our website, and deliver the services you request from Coorbour Ltd.
Communication
To communicate with you about our services, respond to your inquiries, provide customer support, and send important updates about your account or our services.
Personalization
To personalize your experience on our platform, customize content and recommendations based on your preferences and usage patterns.
Analytics and Research
To analyze usage patterns, conduct research, and develop new features and services that better meet the needs of our users.
Legal Compliance
To comply with applicable laws, regulations, and legal processes, and to protect our rights, property, and safety, as well as those of our users.
Marketing (With Consent)
To send you promotional materials and marketing communications about our services, but only with your explicit consent, which you can withdraw at any time.
Information Sharing and Disclosure
We understand the importance of protecting your personal information. We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following limited circumstances:
Service Providers and Partners
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These partners are contractually obligated to protect your information and use it only for the purposes we specify.
This includes cloud hosting providers, analytics services, payment processors, and customer support tools that help us deliver our Games & Analytics services effectively.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We may also disclose your information to protect our rights, property, or safety, or that of our users or the public, as required or permitted by law.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security and Protection
The security of your personal information is a top priority for Coorbour Ltd. We implement comprehensive security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure server infrastructure with regular security updates
- Access controls and authentication mechanisms
- Regular security audits and vulnerability assessments
- Encrypted data storage and backup systems
Organizational Measures
- Employee training on data protection and privacy
- Limited access to personal data on a need-to-know basis
- Confidentiality agreements with all staff members
- Regular review of security policies and procedures
- Incident response and breach notification protocols
Important: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information, but we are committed to protecting it to the best of our ability.
Your Rights and Choices
As a user of Coorbour Ltd services, you have important rights regarding your personal information. We respect these rights and provide you with the tools to exercise them:
Right to Access
You have the right to request access to the personal information we hold about you, including details about how we use it and who we share it with.
Right to Rectification
You can request correction of any inaccurate or incomplete personal information we have about you.
Right to Erasure
You have the right to request deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Data Portability
You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to certain types of processing of your personal information, including direct marketing.
Right to Restrict Processing
You can request that we restrict the processing of your personal information under certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days and may require verification of your identity to protect your information.
Please note that certain rights may be subject to limitations based on applicable law and our legitimate business interests.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Understanding how we use these technologies helps you make informed choices about your privacy.
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings to improve your experience.
Managing Your Cookie Preferences
You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your experience on our website.
- Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent.
- Cookie Consent Tool: When you first visit our website, you can manage your cookie preferences through our cookie consent banner.
- Opt-out Tools: You can opt out of targeted advertising cookies through industry opt-out tools such as the Digital Advertising Alliance's opt-out page.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Retention Periods
Account Information
We retain your account information for the duration of your relationship with us and for a reasonable period afterward to comply with legal obligations and resolve disputes.
Usage Data
Analytics and usage data are typically retained for 24 months, after which they are aggregated or anonymized for analytical purposes.
Marketing Communications
We retain information related to marketing communications until you unsubscribe or withdraw consent, plus a short period for record-keeping purposes.
Legal Compliance
Some information may be retained longer to comply with legal obligations, tax requirements, or for legitimate business interests as permitted by law.
International Data Transfers
Coorbour Ltd operates globally, and your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.
Safeguards for International Transfers
When we transfer your personal information internationally, we implement appropriate safeguards to protect your data:
- Adequacy decisions by relevant authorities
- Standard contractual clauses approved by the European Commission
- Binding corporate rules for intra-group transfers
- Certification schemes and codes of conduct
We work with service providers who are committed to maintaining high standards of data protection and privacy, regardless of their location. All our international data transfers are conducted in accordance with applicable data protection laws and regulations.
Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
Parental Guidance
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will work with you to address any concerns and ensure compliance with applicable children's privacy laws.
We encourage parents and guardians to actively participate in their children's online activities and to teach them about protecting their personal information while using the internet.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this policy periodically to stay informed about how we protect your information.
Notification of Changes
When we make material changes to this privacy policy, we will notify you through:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending email notifications to users who have provided valid email addresses
- Displaying prominent notices on our website
- Providing additional notice as required by applicable law
Your Continued Use: Your continued use of our services after the effective date of any changes constitutes acceptance of the updated privacy policy. If you do not agree with the changes, you should discontinue use of our services.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please don't hesitate to contact us. We're here to help and address any privacy-related matters.
Company Information
Coorbour Ltd
154 Dongdaegu-ro Suite 4
Daegu
Daegu 40277, WC2H 9JQ
South Korea
Mon-Fri: 9:00-18:00
Data Protection Officer
For specific privacy concerns, data protection requests, or to exercise your rights under applicable data protection laws, you can contact our Data Protection Officer directly.
We are committed to responding to all privacy-related inquiries within 30 days and will work with you to resolve any issues promptly and transparently.
Related Policies
We recommend reviewing our other privacy-related policies to understand how we handle specific aspects of your data: